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Date:  Thu, 29 Jun 2006 03:44:36 -0700
From:  "Diana Saunders" <toodi4 (at mark) hotmail.com>
Subject:  [coba-e:05920] Re: Authorize Net problem
To:  coba-e (at mark) bluequartz.org
Message-Id:  <BAY102-F36FF304353D2AC06BAA0AB827C0 (at mark) phx.gbl>
In-Reply-To:  <1151553372.F654E63 (at mark) dg11.dngr.org>
X-Mail-Count: 05920


>
>>>This problem is a little vague, but I'm hoping maybe someone has had the 
>>>same problem and knows what the solution is.
>>>
>>>I have a BQ Centos server in which a customer is processing credit card 
>>>payments through Authorize Net's AIM method.  Suddenly about a week ago 
>>>it stopped working.  There is no error message, the process just hangs 
>>>for a while and then eventually goes to the next page but without any 
>>>reponse from Authorize Net.
>>>
>>>It might seem that the problem is with Auth. Net, especially since 
>>>nothing has changed on the server.  But we tried running a script from 
>>>another server that also uses auth net (a separate auth net account),  It 
>>>works fine on the other server, but didn't work on the problem server.  
>>>So this would seem to indicate that the problem is with the server.
>>>
>>>I had a similar problem a few years ago on a Windows server and don't 
>>>recall the resolution.  I do recall that Authorize Net wasn't much help 
>>>except to say that the request wasn't reaching their server.
>>>
>>>I realize there isn't much to go on, but I'm hoping just from the 
>>>description that someone might have gone through this before and knows 
>>>what to do.
>>>
>>
>>Maybe your PHP does not have curl.
>>
>>Maybe the authorize.net account has their Fraud Settings set to only allow 
>>connections from a specific IP.
>
>Also, make sure that your transaction key is current.  If its been changed 
>at authorize.net but notin your scripts, it will fail.


It does have cURL, otherwise it wouldn't have worked before last week.  But 
I did run curl from the command line to make sure it was still working.

We thought of the key as well.  We went into Auth Net and created a new one. 
  Still no luck.

Strange.