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Date:  Sat, 24 Jun 2006 18:39:07 +0800
From:  Abdul-Rashid Abdullah <webmaster (at mark) muntada.com>
Subject:  [coba-e:05854] Mail Routing Issue
To:  "coba-e (at mark) bluequartz.org" <coba-e (at mark) bluequartz.org>
Message-Id:  <C0C3374B.86B0%webmaster (at mark) muntada.com>
X-Mail-Count: 05854

Hello Blues,

I have a situation that is puzzling me.

I have two BQ Servers on two different subnets (I am migrating to a new data
center).  I migrated a site and now users on that site cannot receive e-mail
(user unknown).  Here is a sample of the output if I try sending e-mail from
the old server (to simulate external users which are already reporting
inability to send):

[root (at mark) juhfah ~]# mail -v icpm (at mark) icpm.us
Subject: Test
.
Cc: 
Null message body; hope that's ok
icpm (at mark) icpm.us... Connecting to [127.0.0.1] via relay...
220 juhfah.muntadanet.com ESMTP Sendmail 8.13.1/8.13.1; Sat, 24 Jun 2006
00:26:22 -1000
>>> EHLO juhfah.muntadanet.com
250-juhfah.muntadanet.com Hello localhost [127.0.0.1], pleased to meet you
250-ENHANCEDSTATUSCODES
250-PIPELINING
250-8BITMIME
250-SIZE 10485760
250-DSN
250-ETRN
250-AUTH DIGEST-MD5 CRAM-MD5
250-DELIVERBY
250 HELP
>>> MAIL From:<root (at mark) juhfah.muntadanet.com> SIZE=32
AUTH=root (at mark) juhfah.muntadanet.com
250 2.1.0 <root (at mark) juhfah.muntadanet.com>... Sender ok
>>> RCPT To:<icpm (at mark) icpm.us>
>>> DATA
550 5.1.1 <icpm (at mark) icpm.us>... User unknown
503 5.0.0 Need RCPT (recipient)
>>> RSET
250 2.0.0 Reset state
>>> RSET
250 2.0.0 Reset state
root... Using cached ESMTP connection to [127.0.0.1] via relay...
>>> MAIL From:<> SIZE=1056
250 2.1.0 <>... Sender ok
>>> RCPT To:<root (at mark) juhfah.muntadanet.com>
>>> DATA
250 2.1.5 <root (at mark) juhfah.muntadanet.com>... Recipient ok
354 Enter mail, end with "." on a line by itself
>>> .
250 2.0.0 k5OAQMe7023480 Message accepted for delivery
root... Sent (k5OAQMe7023480 Message accepted for delivery)
Closing connection to [127.0.0.1]
>>> QUIT
221 2.0.0 juhfah.muntadanet.com closing connection

Sending from the server it is on results in the following:

[root (at mark) baraka ~]# mail -v icpm (at mark) icpm.us
Subject: Test
.
Cc: 
Null message body; hope that's ok
icpm (at mark) icpm.us... Connecting to [127.0.0.1] via relay...
220 baraka.muntadanet.com ESMTP Sendmail 8.13.1/8.13.1; Sat, 24 Jun 2006
00:26:04 -1000
>>> EHLO baraka.muntadanet.com
250-baraka.muntadanet.com Hello localhost [127.0.0.1], pleased to meet you
250-ENHANCEDSTATUSCODES
250-PIPELINING
250-8BITMIME
250-SIZE 10485760
250-DSN
250-ETRN
250-AUTH DIGEST-MD5 CRAM-MD5
250-DELIVERBY
250 HELP
>>> MAIL From:<root (at mark) baraka.muntadanet.com> SIZE=32
AUTH=root (at mark) baraka.muntadanet.com
250 2.1.0 <root (at mark) baraka.muntadanet.com>... Sender ok
>>> RCPT To:<icpm (at mark) icpm.us>
>>> DATA
250 2.1.5 <icpm (at mark) icpm.us>... Recipient ok
354 Enter mail, end with "." on a line by itself
>>> .
250 2.0.0 k5OAQ4pc016832 Message accepted for delivery
icpm (at mark) icpm.us... Sent (k5OAQ4pc016832 Message accepted for delivery)
Closing connection to [127.0.0.1]
>>> QUIT
221 2.0.0 baraka.muntadanet.com closing connection

I also have a Barracuda SPAM firewall appliance.  It is configured to send
mail for a particular domain to the machine that domain is hosted on.  This
has been my configuration for 2 years standing.  Doing a test mail from it
yields good results too:

Successfully sent test message:
Connected to baraka.muntadanet.com:25 session output follows:
220 baraka.muntadanet.com ESMTP Sendmail 8.13.1/8.13.1; Sat, 24 Jun 2006
00:29:58 -1000
helo barracuda.muntadanet.com
250 baraka.muntadanet.com Hello barracuda.muntadanet.com [216.30.161.5],
pleased to meet you
mail from:<smtptest (at mark) barracudanetworks.com>
250 2.1.0 <smtptest (at mark) barracudanetworks.com>... Sender ok
rcpt to:<icpm (at mark) icpm.us>
250 2.1.5 <icpm (at mark) icpm.us>... Recipient ok
data
354 Enter mail, end with "." on a line by itself
Content-type: text/plain; charset=utf-8
From: <smtptest (at mark) barracudanetworks.com>
Date: Sat Jun 24 00:29:59 2006
Subject: Test message

This is a test message from your Barracuda Spam Firewall.
.
250 2.0.0 k5OATw74016853 Message accepted for delivery

The DNS is configured as such:

[root@baraka ~]# nslookup
> set type=mx
> icpm.us
Server:         64.182.137.5
Address:        64.182.137.5#53

icpm.us mail exchanger = 20 barracuda.muntadanet.com.
icpm.us mail exchanger = 50 www.icpm.us.

Any ideas?

-Rashid