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Date:  Mon, 7 Jul 2008 21:23:18 -0700
From:  "Ken Marcus - Precision Web Hosting, Inc." <kenmarcus (at mark) precisionweb.net>
Subject:  [coba-e:13466] Re: New Server (mail issue/s)
To:  <coba-e (at mark) bluequartz.org>
Message-Id:  <0d9b01c8e0b2$5a1ba1e0$6601a8c0@OfficeKen>
References:  <216719.38531.qm (at mark) web63809.mail.re1.yahoo.com>
X-Mail-Count: 13466


----- Original Message ----- 
From: "mailing list" <sunlist (at mark) yahoo.com>
To: <coba-e (at mark) bluequartz.org>
Sent: Monday, July 07, 2008 12:32 PM
Subject: [coba-e:13461] New Server (mail issue/s)


>I just replace one of my raq4 with a new bq server (no export/import). 
>However, now I'm not getting mail for all the domains on the new server. 
>Where do I need to check?
>
> I've gone through the relay, dns setup, mx, etc. and everything seems 
> fine.  Testing mail from yahoo.com doesn't bounced back or anything but 
> I'm not receiving mail on my end.  It seems like mail got lost in the 
> ether.
>
> Anything else I need to check or investigate?
>
> Thanks.
>
>
> Mike
>


Mike

99.9 percent of the time one of the following will fix it.

1. Make sure you have the email aliases set up for the domain on the server.
e.g. in each siteadmin
example.com
mail.example.com



2. Try restarting your sendmail.
/etc/rc.d/init.d/sendmail stop
sleep 3
killall -9 sendmail
/etc/rc.d/init.d/sendmail start


3. Make sure you do not have any cnames for the
www.example.com
or
example.com
Just A records.

4. Make sure you have the MX record for both the
www.example.com
and
example.com

e.g.
example.com -->  mail.example.com
www.example.com -->  mail.example.com


5. Make sure sendmail is running on the server.
ps fauxw | grep send | grep accepting
should show something like:
root      9590  0.0  0.0  8328 2692 ?        Ss   Jul01   0:45 sendmail: 
accepting connections

or from another server see it it answers on port25
telnet example.com 25

When I do this I get:
 telnet precisionweb.net  25
Trying 209.112.247.151...
Connected to precisionweb.net (209.112.247.151).
Escape character is '^]'.
220 raq79.precisionweb.net ESMTP Sendmail Ready; Mon, 7 Jul 2008 
21:19:36 -0700


6. Make sure your email software is checking the new server by setting the 
incoming mail server to the new IP address. Outlook Express etc. can 
remember the old IP address for a long time especially  if you have not shot 
it off and on. Get the nuonce or solarspeed webmail  package and see if the 
mail shows up there.





----
Ken Marcus
Ecommerce Web Hosting by
Precision Web Hosting, Inc.
http://www.precisionweb.net