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Date:  Fri, 29 Feb 2008 08:49:07 -0900
From:  Jim Dory <jdory (at mark) nomealaska.org>
Subject:  [coba-e:12151] Vacation messages using Open web mail  - missing mail
To:  coba-e (at mark) bluequartz.org
Message-Id:  <47C84593.1060601 (at mark) nomealaska.org>
X-Mail-Count: 12151

I've seen a few messages on the list here about people not receiving 
mail to their inbox if they initiate the vacation message through 
openwebmail. I've just had a user contact me with that problem. A good 
description of the problem follows below (from a Robert). My question is 
just curious if it stuck the mail somewhere that I could recover it - or 
does it go to dev/null or something? And any solution so it doesn't 
happen again - or maybe I just need to go through all the users 
openwebmail configs and remove the '#VACATIONSTART' and '#VACATIONEND' 
from each preferences.

thanks, Jim

"I had a customer that said he stopped getting mail. I found that he had 
enabled the auto-reply in the Openwebmail application installed via the 
nuonce package. It seems that openwebmail is picking up the commented 
out sections that BQ insists on putting in the .forward file 
'#VACATIONSTART' and '#VACATIONEND' as a forwarding address. The user 
did not notice this just above his auto-reply and did not check the 
'keep local copy' checkbox. I just deleted the commented information 
from the Openwebmail forwarding address and it worked. I wanted to check 
here for a fix before I go hacking BQ or Openwebmail. I tried removing 
the commented information form the .forward file, but BQ just puts it 
back if you do a vacation message. Is there a fix for this? I have 
Openwebmail 2.51 on one server and 2.52 on another, both do this same 
thing. "

-- 
Jim Dory
Engineering
City of Nome
PO Box 281
102 Division St.
Nome, AK 99762
907.443.6604

http://www.nomealaska.org


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