----- Original Message -----
From: "Gerald Waugh" <gwaugh (at mark) frontstreetnetworks.com>
To: <coba-e (at mark) bluequartz.org>
Sent: Wednesday, January 30, 2008 1:52 PM
Subject: [coba-e:11842] Re: Virtusertable problem, GUI adds
user (at mark) www.domain.tld but not user (at mark) domain.tld
>>
>> > Strange issue, all of a sudden when we add users,
>> > The GUI Add User, adds user (at mark) www.domain.tld but not
>> user (at mark) domain.tld to
>> > virtusertable.
>> >
>> > It worked, for the domain.tld, but now it's broken!
>> >
>> > So email to user (at mark) www.domain.tld works but user (at mark) domain.tld does not
>> > work. We can edit virtusertable to fix, but....
>>
>> This is not strange at all. It is in fact the normal and
>> default behaviour.
>>
>> If you have a site with three addresses "one", "two" &
>> "three" as well as three
>> hostnames "www.example.com", "example.com" &
>> "mail.example.com" then instead of
>> having nine separate entries in virtusertable you will have five...
>>
>> (at mark) example.com %1 (at mark) www.example.com
>> (at mark) mail.example.com %1 (at mark) www.example.com
>> one (at mark) www.example.com one
>> two (at mark) www.example.com two
>> three (at mark) www.example.com three
>>
>>
>> In this example www.example.com would be the name of the site
>> and "example.com"
>> / "mail.example.com" would be email aliases in the GUI.
>>
>> It could be you had "example.com" as the site and
> "www.example.com" is the alias
> beforehand!?
>
> The server has been operating for months with the vsites.
> The virtusertable got screwed. Recognized by not being able to create or
> delete users.
> I delted all the duplicates, this fixed create/delete users.
> But when adding a user their email would only work using
> user (at mark) www.domain.tld
> Of course we were able to add user (at mark) domain.tld and run makemap on
> virtusertable and it worked.
> Seems like all the "no such user here" entries were duplicates.
> At one time I found a script that would rebuild virtusertable on a
> Raq550.
> Is there a script that will do that on CBQ???
>
> Still not sure what the problem is, but will be working on it.
> Everything works well and there are many users on these domains that
> email does work,
> It's only when adding new users that the problem ocurrs
>
> Gerald
Gerald
What if for that site, you delete, save, and then re-added, save the
mail server aliases from the GUI?
Then add a user.
Does that fix it for new users?
----
Ken Marcus
Ecommerce Web Hosting by
Precision Web Hosting, Inc.
http://www.precisionweb.net