Date:  Mon, 26 Nov 2007 15:41:17 -0500
From:  "Kenneth Allan" <kenneth (at mark) domain-nameit.net>
Subject:  [coba-e:11245] Ongoing email issues - Developers FYI
To:  coba-e (at mark) bluequartz.org
Message-Id:  <20071126195434.M85810 (at mark) domain-nameit.net>
X-Mail-Count: 11245

Hi Blues,

This is a Developers FYI.

My ongoing email issues appear to be caused by BQ's extremely slow updating of
email records.
Developers may not be seeing the issue, because it seems to be created when a
machine is somewhat loaded, as in a typical production environment.

BACKGROUND:

Adding a new email account or alias can take 5-20 minutes to update.
In the meantime, should anyone attempt to use the account before the system
updates, there will be an error invoked.

The problem now goes 2-fold when the client system caches the error message.
So, long after the system does update the record, the user is still receiving
error messages, thus believing that there is still a problem with their email
setup.

TECHNICAL:

This machine is...
cpu 3ghz intel
ram 2gb
hdd 2x200gb sata1 raid1
lilo
80 vsites
200+ users
600+ aliases

SOLUTION:
1) manually restart sendmail (a real hassle in production)
2) speed up or refine the email records automatic updating process

Best regards to all,
Kenneth