Date:  Fri, 27 Jul 2007 10:10:06 -0700
From:  "Ken Marcus - Precision Web Hosting, Inc." <kenmarcus (at mark) precisionweb.net>
Subject:  [coba-e:10467] Re: Error after adding "abuse" account
To:  <coba-e (at mark) bluequartz.org>
Message-Id:  <158201c7d070$fbc64ca0$6700a8c0@OfficeKen>
References:  <46AA15AB.8050903 (at mark) columbus.rr.com>
X-Mail-Count: 10467


----- Original Message ----- 
From: Loel Larzelere
To: coba-e (at mark) bluequartz.org
Sent: Friday, July 27, 2007 8:56 AM
Subject: [coba-e:10465] Error after adding "abuse" account


One of our users added an "abuse" account, and now access to the entire 
server is blocked.  (Ver. 4.2)  Going to the website gives the following 
error:


Forbidden
You don't have permission to access /error/forbidden.html on this server.
Additionally, a 403 Forbidden error was encountered while trying to use an 
ErrorDocument to handle the request.
Going to the website gives the following error:



I have console access and root access, but not still being a linux newbie, I 
haven't a clue how to clear this.

Any thoughts?

Loel

-- 

Loel

Can you ssh to the server?

If you are logged in, don't log out.

What does this command show:

ls -lad /



----
Ken Marcus
Ecommerce Web Hosting by
Precision Web Hosting, Inc.
http://www.precisionweb.net


-