Date:  Fri, 29 Jun 2007 08:32:37 -0500
From:  Chris Gebhardt - VIRTBIZ Internet <cobaltfacts (at mark) virtbiz.com>
Subject:  [coba-e:10283] Re: Email issues
To:  coba-e (at mark) bluequartz.org
Message-Id:  <468509F5.8080109 (at mark) virtbiz.com>
In-Reply-To:  <007d01c7b96b$08fdf9d0$6600a8c0 (at mark) hundredacrewood.willspc.net>
References:  <20070625180954.M44657 (at mark) willspc.net> <0AA89CB5C5486443922829CA9A025753413552 (at mark) mail.datatune.local> <0f3801c7b763$65abc630$6700a8c0 (at mark) OfficeKen> <20070625214137.M68636 (at mark) willspc.net> <10dd01c7b783$cef1cb60$6700a8c0 (at mark) OfficeKen> <007d01c7b96b$08fdf9d0$6600a8c0 (at mark) hundredacrewood.willspc.net>
X-Mail-Count: 10283

Will Nordmeyer wrote:
>> Does
>> cat /var/log/maillog | grep theirusername
>> show any pop logins?
>>
> Yes - several - they appear to be from her phone, which she turned on and
> started checking mail on while discussing the issue with me.  None prior to
> then.
> 

Looks like you found the culprit then.  The user is pulling messages off 
the server and onto their mobile device.

You might want to have them change their clients from using POP3 to 
IMAP.  That way, their email will be stored on the server and will be 
the same no matter if they use their email client (ie: Outlook), 
webmail, or mobile device.

This is very popular with our customers.