Date:  Mon, 25 Jun 2007 12:59:53 -0700
From:  "Ken Marcus - Precision Web Hosting, Inc." <kenmarcus (at mark) precisionweb.net>
Subject:  [coba-e:10237] Re: Email issues
To:  <coba-e (at mark) bluequartz.org>
Message-Id:  <0f3801c7b763$65abc630$6700a8c0@OfficeKen>
References:  <20070625180954.M44657 (at mark) willspc.net> <0AA89CB5C5486443922829CA9A025753413552 (at mark) mail.datatune.local>
X-Mail-Count: 10237


----- Original Message ----- 
From: "Jeff W. Keller" <jeff (at mark) datatune.com>
To: <coba-e (at mark) bluequartz.org>
Sent: Monday, June 25, 2007 11:31 AM
Subject: [coba-e:10235] Re: Email issues


> Make sure they don't have Outlook (or whatever POP3 client they use)
> open which will pull mail off the server and make it unavailable in
> webmail.
> 
> JK 
> 
> -----Original Message-----
> From: Will Nordmeyer [mailto:will (at mark) willspc.net] 
> Sent: Monday, June 25, 2007 11:12 AM
> To: coba-e (at mark) bluequartz.org
> Subject: [coba-e:10234] Email issues
> 
> Hi,
> 
> I've got 2 domains on my server reporting losing emails.
> 
> One of them claims they were using openwebmail (v2.52 - nuonce load, I
> believe) and clicked "refresh" and lost an email between refreshes.  
> 
> The other claims to have lost data in similar ways.
> 
> I've rebuilt the indexes on the openwebmail folders and see nothing
> wrong.
> 
> No one else is reporting the problem.
> 
> Any suggestions?


Also, you might make sure they are not over quota.


----
Ken Marcus
Ecommerce Web Hosting by
Precision Web Hosting, Inc.
http://www.precisionweb.net