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Date:  Mon, 11 Jun 2007 16:26:26 -0500
From:  Chris Gebhardt - VIRTBIZ Internet <cobaltfacts (at mark) virtbiz.com>
Subject:  [coba-e:10063] Re: Email Problem
To:  coba-e (at mark) bluequartz.org
Message-Id:  <466DBE02.4000604 (at mark) virtbiz.com>
In-Reply-To:  <200706111923.52431.bq (at mark) solarspeed.net>
References:  <957e01f60706110924m130ce9edne63b6a2cb284a8e1 (at mark) mail.gmail.com> <200706111923.52431.bq (at mark) solarspeed.net>
X-Mail-Count: 10063

Michael Stauber wrote:
> Hi Christian,
> 
>> I have a problem with all mails in this server. Any can help me? The
>> log send me the following message:
>>
>>
>> Jun 11 16:20:27 localhost sendmail[6021]: l5BJJq1T006021: to=admin,
>> delay=00:00:00, xdelay=00:00:00, mailer=local, pri=35106, dsn=5.0.0,
>> stat=Can't create output
>> Jun 11 16:20:27 localhost sendmail[6021]: l5BInqdK005132: Losing
>> ./qfl5BInqdK005132: savemail panic
>> Jun 11 16:20:27 localhost sendmail[6021]: l5BInqdK005132:
>> SYSERR(root): savemail: cannot save rejected email anywhere
>> Jun 11 16:20:27 localhost sendmail[6021]: l5BIfmkW004514:
>> to=<Elenapreoccupydistort (at mark) rr.com>, delay=00:32:05, xdelay=00:00:00,
>> mailer=esmtp, pri=303426, relay=vamx02.mgw.rr.com. [24.30.200.18],
>> dsn=5.1.1, stat=User unknown
>> Jun 11 16:20:28 localhost sendmail[6021]: l5BIfmkW004514:
>> l5BJJq1U006021: return to sender: User unknown
>> Jun 11 16:20:28 localhost sendmail[6021]: l5BJJq1U006021: to=admin,
>> delay=00:00:00, xdelay=00:00:00, mailer=local, pri=35106, dsn=5.0.0,
>> stat=Can't create output
>> Jun 11 16:20:28 localhost sendmail[6021]: l5BIfmkW004514: Losing
>> ./qfl5BIfmkW004514: savemail panic
>> Jun 11 16:20:28 localhost sendmail[6021]: l5BIfmkW004514:
>> SYSERR(root): savemail: cannot save rejected email anywhere
> 
> Looks like this typical scenario:
> 
> At the stage where procmail handles the local delivery, procmail did run into 
> an error and couldn't save the message into the mailbox of the recipient. 
> There are a couple of causes for this:
> 
> - Mailbox is too large already and procmail times out when attempting to write 
> to it.
> - Recipient user (or the site he belongs to is over quota).
> - Procmail process was killed manually
> 
> So procmail failed to do the local delivery and handed the mail back to 
> sendmail for bouncing or generating an NDN (non delivery notice).
> 
> During the next step it tried to bounce the email to user postmaster to let 
> someone know that it couldn't send the mail to admin. Well, you guess it: 
> User postmaster is mapped to admin. If Procmail fails at that stage again, 
> then Sendmail throws the towel and says: "savemail: cannot save rejected 
> email anywhere" and discards the email.
> 
> So check the size of your admin mailbox and empty it out if need be.
> 

I have also seen this happen on systems where the filesystem has dropped 
to RO (read-only) mode.   In this case, reboot and do a fsck.

Note that if this is the case, while it could be an isolated incident, 
it may also be pointing to a lurking hard drive problem.

HTH

-- 
Chris Gebhardt
VIRTBIZ Internet Services
Hosting, Collocation, Dedicated Servers, Internet Access
(972) 485-4125 | http://www.virtbiz.com